Terms & Conditions

Payment

You can pay for artwork using any major debit or credit card through the online payment processing system as well as PayPal. The currency at checkout will always show in GBP (£).

Bank transfer is available on request where the total value of the invoice is more than £250.  Please contact us via the Contact page if you wish to pay by bank transfer.

 

Cancellation and Returns

You may request to cancel an order for artwork within 24 hours of it being placed via the Contact page. If cancellation is possible we will either refund you immediately, including shipping costs, and cancel the order or we will inform you to follow the normal returns policy.

This right to cancellation does not apply in the case of artwork that is made to order, clearly personalised, or commissioned in any way. Such works are non-refundable and returns or cancellations will not be accepted for such works.

To exercise your right of return within 14 days of receipt please follow the steps below: 

  • Contact us via the Contact page within 14 days of receipt stating: (i) Order Number (ii) Artwork title (iii) Reason for return and (iv) Request for exchange or refund.

  • Return the artwork to the seller in the condition that it was delivered to you.

  • All artwork must be returned in its original packaging or equivalent suitable packaging

  • All artwork must be returned in the condition that it was delivered to you. If the artwork is damaged you will not be entitled to a refund.

 

Shipping

The price of shipping within the UK is £5; shipping to the US is £30 

If we do arrange shipping to you via international shipping your order may be subject to import duties and taxes which are applied when the delivery arrives in its destination country. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for the payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. 

After you place an order and make payment in full, you will receive an email confirmation. We will assign an order number to your order and tell you what it is. The email order confirmation will include your unique order number. Please reference it if you contact us about your order.